Praxis am Kohlenberg
The person responsible for processing your personal data is
Vanessa Heiz
Praxis am Kohlenberg
Kohlenberg 29, 4051 Basel
Sole proprietorship
The collection and processing of your personal data primarily serves to communicate with you. This also includes marketing purposes and relationship management. For this purpose, I use communication data and master data in particular. Personal data is also collected and processed to fulfill and process the treatment contract. Based on your use of my website, data is processed for the purposes that I explain below.
When you visit my website, general technical visit information is automatically recorded in log files. This includes, for example, the IP address of the device used from which the visit takes place. These log files are collected and processed for the purpose of enabling the use of my website (establishing a connection), permanently ensuring and increasing the security and stability of my systems, enabling the optimization of the Internet offering and for internal statistical purposes.
You can contact me using the contact form, email or telephone. I process the data collected in order to check your request and get in touch with you, for example to arrange an appointment.
You can book an appointment with us online. We process the data collected in order to record and prepare the appointment and create a patient profile.
I treat your personal data confidentially and only disclose it to those third parties who are listed in this data protection declaration.
My practice uses external service providers for various administrative activities. These external service providers may have access to your personal data due to their activities, although they are contractually obliged to always treat your personal data confidentially. In this context, your personal data may be disclosed in particular to the following recipients:
In addition, I disclose your personal data to health insurance companies and insurance companies, especially in connection with the billing of the services I provide. I can also disclose your personal data to offices and authorities, such as the cantonal or federal health authorities, if this becomes necessary in connection with the management of my practice and the authorizations granted.
Your personal data may also be disclosed to other medical and health professionals (such as doctors, naturopaths, etc.) if this appears necessary in connection with the medical treatment, e.g. to obtain second opinions or additional information. If this appears necessary in connection with the medical treatment, other medical and health professionals (e.g. your family doctor) will also be involved, requesting information about your medical history and in this context informing you that you are being treated by me.
Your personal data (such as findings, therapy suggestions, etc.) may also be shared with your relatives.
We do not disclose your personal data abroad.
When communicating via unencrypted email, there is a risk that data may be lost, intercepted or manipulated. The confidentiality of data cannot be guaranteed when transmitted via unencrypted email. The same applies to messenger services. I cannot guarantee the confidentiality of communication via unencrypted email or messenger services. If you contact me via email, messenger or similar services, I understand this as your consent to use these communication channels. I also reserve the right to contact you through these communication channels.
Cookies are small pieces of information that can be used to uniquely identify your browser and in which further information such as user settings can be stored. When you visit our website, cookies are automatically stored on your device. Cookies help to make your visit to the website easier, more pleasant and more meaningful. We use the following cookies:
You can set your browser to block cookies. However, this may result in some areas of the website not functioning. Further information about cookies can be found in the Cookies Guidelines.
You can book an appointment on the website. For this purpose, you will be linked to the website of the provider Calendly, the operator of the corresponding website is AWS (Amazon Web Services) and Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). When you visit the appointment booking page, a connection is established to the servers of the operators described.
The privacy policy of the calendar operator Calendly can be found here.
Calendly processes your data in the USA, the operator is AWS (Amazon Web Services) and Google, both of which are Privacy Shield certified (EU-USA and Swiss-US Data Protection Shield). Further information can be found here
Alternatively, you can book your appointment by phone or email.
If you have any questions about processing your personal data or exercising your data protection rights, you can contact me on the telephone number +41 76 5281510.
I reserve the right to update and adapt this privacy policy at any time without prior notice. The current version published on my website applies.
By using our website, you agree to these conditions and the corresponding processing of your personal data.
Data protection declaration version 2023-08-30, Basel